Who we are
Our website address is https://www.shiptonbulbs.co.uk.
What personal data we collect and why we collect it
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Our contact forms are only used for internal purposes to either process your order, book keeping or to get in touch.
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
John Shipton or Astra Shipton
How we protect your data
Information supplied by our customers is only used for collecting payment, dispatching goods and to send out our annual catalogue. If card details are given to us directly over the phone, they are destroyed immediately after processing payment. Online payments are made through PayPal or Worldpay. Customer information is kept on a secure server and only accessed by staff.
We only keep your data as long as you order from us or if no order has been made for a maximum of three years. After this time your details are removed from our system. Customers can contact us at any time to have their details removed from our system.
What data breach procedures we have in place
We report any breach in security immediately to the Information Commissioner’s Office (ICO).
What third parties we receive data from
We do not receive or share personal data with third parties.
What automated decision making and/or profiling we do with user data
We don’t use automated decision making or profiling with our customer’s data.
Industry regulatory disclosure requirements
We are not required by law to disclose detailed financial and operating information in most instances.